BALANCE Orthopedic Dog Bed for Extra Large Dogs, Cooling Dog Couch Bed with Removable Washable Cover, Supportive Foam Pet Sofa Bed with Waterproof Lining and Nonskid Bottom, 44"x31"x6.5"
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
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Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
【Reversible Cushion】: The cushion in the middle of the dog sofa bed is flippable. One side is made of ultra-soft faux wool, which feels cozy and warm in all seasons, while the other side is made of cold ice silk fabric that swiftly absorbs body heat, keeping your furry friends cool on hot days. This two-sided design is suitable for year-round use.
【Supportive Bolsters】: This dog bed is designed with a four-sided cushioned bolster that provides various resting positions, ensuring optimal comfort and security for your dog. These bolsters offer ample support for your dog's head and neck, helping to align the spine for maximum comfort and promoting restful sleep. Additionally, the fabric of the dog sofa is breathable and skin-friendly, ensuring a comfortable experience for your pet.
【Easy Care】: The reversible cushion of this dog couch bed has a waterproof lining to prevent liquid leakage and protect the foam. The dog couch bolster is filled with polyester fiber and chipped memory foam, and this dog sofa can be disassembled as needed. The removable cover with a zipper supports machine washing, making it very convenient and easy to clean. Tips: The bolster mattress does not waterproof.
【Size Guide】: This washable dog sofa features higher material density and a better water-resistant design. The outer size of the Medium dog bed is 30"x21"x6.2", the Large dog bed is 36"x26"x6.5", the X-Large dog bed is 44"x31"x6.5", and the XX-Large dog bed is 50"x36"x7.5". Please be sure to confirm the size before placing your order.
【Tips】: For a fuller bolster, it's longer than the cover with extra filling. Cram it tightly into the front and corners, keeping a finger under the zipper to prevent snagging. Install within 30 minutes of unpacking, as the liner will expand. It may take effort, but your dog will love the comfort!
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Shipping Policy
Return Policy
